Use this feature to troubleshoot a slow device.
If your Android device is powered on and apps such as a clock or calendar widget on the home screen crash frequently or run slowly, boot your Android into safe mode to check for the problem. Running your device in safe mode won’t fix the problem, but it may help you determine the cause. Here’s how.
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Restart in safe mode
Follow these steps:
- Push the button To suspend where Food and hold it down until the menu Power is displayed on the device screen.
- Press on Restart. The device turns off and on again.
- If the menu does not list a Restart option, choose switch off.
- The device takes several seconds to turn off. Once the screen is completely black, press the button To suspend where Food until a logo appears on the screen.
- Once the device is turned on, test it to see if it still has issues.
Why Use Android in Safe Mode?
If your device works fine in Safe Mode, the hardware is not causing the problem and the culprit is most likely an app. If so, the device does not need to be repaired or replaced, but you should determine which app is the culprit.
If you don’t get the Safe Mode option
Not all Android devices boot into safe mode the same way. Some manufacturers, such as Samsung, have slightly different versions of Android, and older devices work differently because they have an older version of Android.
If your first attempt to boot into Safe Mode fails, try these methods:
- If holding the button switch off in the Power menu does not prompt you to enter safe mode, long press the button To restart. Older versions of Android use this method to enter safe mode.
- On Samsung devices and some older Android devices, restart the device following the instructions above and wait for the logo to appear on the screen when the device turns back on. When the logo is on the screen, press the button volume down on the side of the device. the words safemode appear at the bottom of the screen once it has fully started.
What to do in safe mode
If your device runs faster or stops crashing while in safe mode, an app is likely causing the problem. To fix this issue, figure out which app is to blame and then uninstall it.
To figure out which app to uninstall, look at a few likely suspects:
- Apps that start automatically when the device starts : These apps include Android widgets, such as the clock or calendar, and custom home screen apps.
- Recently downloaded apps : If you recently noticed the problem, the culprit is probably either an app you recently acquired or updated.
- Non-essential applications : If you’ve removed apps that load at startup and recently acquired or updated apps, uninstall apps you don’t use regularly.
NOTE: Apps may not work in Safe Mode, but they can be uninstalled there. Uninstall apps in safe mode then reboot to test the device.
Still having trouble in safe mode?
If you’re booting into safe mode and still having issues, be sure to buy a new phone or tablet for now. Using safe mode narrows down the cause of the problem to the operating system or hardware.
The next step is to restore the device to its factory default state, which removes everything, including all personal settings.
WARNING: Restoring your device to its factory default settings uninstalls all apps and erases all data. Back up your data before performing this action.
If you reset android device to factory settings and you’re still having problems, it’s time to fix it or replace it.
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How to get out of safe mode
To exit safe mode, restart the device following the instructions above. By default, Android starts in normal mode. If the device boots in safe mode, restarting should restore it to normal mode.
If you restart and your Android is still in safe mode, it means that Android has detected a problem with an application that launches automatically on startup or in one of the base Android operating system files. To remedy this problem, remove apps that launch on startup, such as home screens and custom widgets. Then restart the device again.