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How to Fix Error Code 0x80004005

Error 0x80004005 is an unspecified type of Windows error code that typically appears as “Error code 0x80004005. Unspecified error”. Error 0x80004005 can appear alone or alongside other error messages. Sometimes additional text can help you determine the source of the problem.

Notes: The instructions in this article apply to Windows 11, Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP.

What causes error code 0x80004005?

Error code 0x80004005 usually occurs when you access shared folders or drives, use specific programs, or have a problem installing Windows updates. Here are the most common causes of error code 0x80004005:

  • Problems with Windows Update.
  • Move or rename files and folders.
  • Windows notification issues.
  • Problems opening or extracting compressed files and folders.

If you notice that the error occurs when you are using a specific program, the problem is most likely software-related.

How to Fix Error Code 0x80004005

Follow these steps in the order presented to resolve error code 0x80004005:

1. Run Windows Update Troubleshooter. The error can occur when an automatic Windows update fails or when files downloaded by Windows Update are corrupted. On Windows 7 or later, the easiest way to troubleshoot Windows Updates is to run the built-in automatic troubleshooter.

2. Delete everything in the Windows Update download folder. If the automated troubleshooter does not fix the problem, open Windows File Explorer and navigate to C: Windows Software Distributionfor Windows 11 or C:WindowsSoftwareDistributionDownload for earlier versions of Windows, then delete everything in the folder.

3. Run Windows Update. If the problem is related to Windows Update, you may need to finish downloading and installing updates. After running the troubleshooter and manually deleting files from the Windows Update folder, run Windows Update again.

Four. Delete temporary files. In some cases, a corrupt temporary file can cause error 0x80004005. Use the Windows Disk Cleanup tool or type %temp% in the Windows search bar to find the folder temperature and delete everything in it.

5. Disable Outlook email notifications. The error code can occur when Microsoft Outlook attempts to notify you of new messages. If disabling this feature solves the problem, try starting Outlook in safe mode. If it works, a simple reinstall might solve your problem.

6. Disable Windows Defender. In some cases, antivirus software may detect a false positive related to the Microsoft Outlook application. If you encounter error code 0x80004005 while using Microsoft Outlook and disabling notifications did not help, disabling the antivirus software may resolve the issue. Also disable Norton Antivirus and other third-party antivirus programs you use.


Disabling the antivirus software makes the system vulnerable to malware. try different free antivirus software to find one that doesn’t conflict with the apps you use.

7. Use another decompression program. If you see the error code while extracting or opening compressed files (like .zip or .rar files), use another extraction tool.

8. Re-register jdscript.dll and vbscript.dll. If you still see error 0x80004005 after trying to unzip files with other extraction tools, re-registering these two dynamic link libraries (DLLs) may help.

Open command prompt as administrator, type regsvr32 jscript.dllthen press the key In trance. Then type regsvr32 vbscript.dll and press In trance.

9. Add a key to the Windows registry. If you suspect error 0x80004005 in conjunction with copying or moving files, open the Windows Registry Editor and navigate to HKLMSOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem.

  • On a 32-bit system, create a new registry value DWORD called LocalAccountTokenFilterPolicy.
  • On a 64-bit system, create a registry value QWORD called LocalAccountTokenFilterPolicy.
  • In both cases, set the value to finger 1 (enabled), then select okay. After that, restart the Windows PC to see if the issue is resolved.

Add a key to the Windows Registry

Do not delete or modify anything in the Windows Registry unless you know what you are doing.

10. Contact support. If none of these fixes work or you don’t want to make changes to the Windows registry, contact customer support for your Windows PC. The manufacturer may have potential solutions.


If you have any questions or suggestions, let us know in the comments. Also consult this guide if you want to learn how to fix error 0x80070643.

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